Payment Services

CosmePay helps UK medical-tourism agencies and patient coordinators manage payments to approved surgeons, clinics, hospitals and accommodation providers in Türkiye.

We understand that one of the biggest practical challenges in arranging treatment abroad is making payments in a way that is simple, transparent and suitable for the patient, the agency and the provider. CosmePay is designed to make that process easier.

Our payment service can support treatment and accommodation payments connected with agreed arrangements in Türkiye. This may include international bank transfers, payments in multiple currencies, competitive currency conversion, card-payment facilities and local cash settlement in Turkish lira where a provider prefers to be paid in cash.

CosmePay can arrange payments to:

• surgeons; 
• clinics; 
• hospitals; 
• surgical facilities; and 
• accommodation providers in Türkiye. 

Our service can include:

• international bank transfers in multiple currencies; 
• competitive currency-conversion rates; 
• card-payment facilities; 
• local settlement in Turkish lira where agreed in advance; and 
• payment support for both treatment and accommodation arrangements. 

Payments can be managed in two ways.

Where appropriate, a patient may be given access to a secure patient portal through which they can view and make their approved treatment and accommodation payments directly.

Partner agencies may also be given access to a secure agency portal through which they can manage and instruct payments to their approved providers in Türkiye.

In each case, the service is limited to the agreed providers connected with the relevant arrangements. It cannot be used to add unrelated beneficiaries or make general-purpose payments.

CosmePay is designed to support the agency’s existing service, not replace it.

We can help agencies by:

• simplifying overseas payment arrangements; 
• reducing the administrative burden of coordinating different providers; 
• supporting payments in the currencies required; 
• arranging local settlement in Türkiye where needed; and 
• helping create a more organised and reassuring experience for the patient. 

An agency does not need to change the providers it already works with in order to use CosmePay.

Where an agency already has established relationships with surgeons, clinics, hospitals or accommodation providers in Türkiye, CosmePay can support payments to those providers once they have been agreed and approved for the service.

CosmePay’s role is limited to agreed payment and support services.

CosmePay does not provide a general-purpose payment account and does not offer an unrestricted facility for sending money to unrelated beneficiaries. The service is restricted to approved providers connected with the relevant treatment and accommodation arrangements.

CosmePay does not provide medical advice, determine clinical suitability or guarantee treatment outcomes.