Meet the Family Behind CosmePay
Pembe Aitken: Founder
As CosmePay’s founder, Pembe leads our relationships with patients, agencies and providers in Türkiye.
She brings personal experience of cosmetic surgery, detailed local knowledge and a genuine understanding of the concerns people may have when arranging treatment abroad.
Pembe supports partner agencies with patient and provider introductions, local research, practical liaison and Turkish–English communication. She also helps ensure that CosmePay works with people and organisations that share our approach to professionalism, transparency and patient care.
Andrew Aitken: Head of Operations & Payments
Andrew is a specialist in international payments, financial services and regulatory compliance.
He oversees CosmePay’s operations and payment services, including international bank transfers, currency conversion, card-payment facilities and local settlement arrangements in Türkiye.
Andrew is also responsible for the patient and agency payment portals, helping ensure that payments can only be made to the surgeons, clinics, hospitals and accommodation providers approved for the relevant arrangement.
His role is to make cross-border payments as clear, efficient and straightforward as possible for agencies, patients and providers.
Alice Aitken: Head of Marketing
Alice is responsible for how CosmePay presents its services across its website, social media and other channels.
Her role is not simply to make CosmePay look its best. She also makes sure our information is understandable, our communication is approachable and the service we provide meets the standards our patients and partner agencies should reasonably expect.
Alice helps ensure that CosmePay listens to the people using its services and that our family values are reflected in everything we say and do.